PreSonus Technical Support
Before contacting technical support, please check the Knowledge Base for solutions to commonly asked questions. The PreSonus Knowledge Base has our most popular Frequently Asked Questions, known issues, and tutorials.Forums
You can also check out the PreSonus Forums to chat with other PreSonus users about tips, tricks, and your favorite tools of the trade.
Submit an Online Technical Support Request
In most cases, our online support system is the most efficient means of technical support.
Note that your product must be registered to submit an online technical support request.
Telephone Technical Support
Note that your product must be registered to receive telephone technical support.
- PreSonus telephone technical support is available to customers in the USA on Monday through Friday from 9 a.m. to 5 p.m. Central Standard Time (CST).
- Before contacting technical support, please check the Knowledge Base for solutions to commonly asked questions.
- Customers outside of the USA should contact their national or regional distributor for telephone technical support. A list of international distributors is provided here.
- StudioLive Mixers
- StudioLive AI Mixers
- StudioLive AI Speakers
- Studio One Software
- QMix AI
- SL Remote
- SL Remote AI
- PRM1 Mic
- AudioBox USB
- AudioBox 22VSL, 44VSL or 1818VSL Series
- AB 1818VSL Remote
- FireStudio Mobile
- FireStudio Project
- ADL 600
- ADL 700
- Blue Tube DP2
- Digimax D8
- Studio Channel
- Tube Pre V2
- Eris Monitors
- Sceptre Monitors
- Central Station Plus
- Monitor Station
- ACP 88
Additional Technical Training and Support from OBEDIA
Looking for extended training or support outside of PreSonus business hours? OBEDIA provides affordable personal training and technical support seven days a week. The OBEDIA team of skilled professionals is comprised of musicians and engineers who have extensive experience with PreSonus recording interfaces and with Studio One.
OBEDIA is also pleased to offer PreSonus users a 15-point bonus. Click here to visit OBEDIA for pricing and additional information.