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Installing, Activating, and Updating Studio One

Installing Studio One

Studio One can be installed from either an installation disc or a downloaded installer package, depending on which you purchased. However, if you purchased a packaged version of Studio One with discs, we advise that you not install the software from the disc, as disc-based software quickly becomes outdated. Instead, download and install the latest version.

The important information to find and save is the 28-digit Product Key. If you have installation discs, the Product Key will be located in the trifold disc case. If you purchased an online (VSSD) copy of Studio One, you will receive the all-important Product Key via email (along with the purchase/transaction receipt). (Some dealers will provide the Product Key for in-store purchases on the sales receipt at the point-of-sale.) Be sure to save the Product Key!

Here's a video on how to create a new user account and register Studio One.

The 28-digit Product Key will appear in the following format: XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX (where "X" can be either a letter or number).

There are no zero's (0) or one's (1) in Studio One Product Keys. If you encounter a digit that resembles either, it will be a lower-case "O" (Oscar) or a lower-case "L" (Lima). Entering a zero (0) or one (1) or not including the dashes (-) after every 4th digit will yield an error message from the registration server stating: "Product Key Invalid."

Before installing, you need to create a PreSonus User Account at www.presonus.com/registration. For details on how to create a User Account, click here.

Once you've received an account-creation email and have activated your newly created User Account, please log into your account.

Click on "Software Registration" (the link is in blue) and enter the 28-digit Product Key.

Click on "Submit" to complete your registration.

A new page will load; you will see a long list of links in blue text. In the center portion of this list will be three (3) important Studio One Software Installer links that you will need for the next step.

First, log into your PreSonus User Account at: www.presonus.com/registration

At this point you should have already registered your 28-digit Product Key for Studio One software. If you left the initial registration confirmation page, do the following:

  1. Click on "Registration Home"
  2. Click on "My Software"
  3. You should see your Studio One software information page. Scroll down and you'll see a section labeled "Downloads."

There are two installers for Studio One 2 for Windows: 32-bit and 64-bit.

  • The 32-bit installer is named "Studio One 2 for Windows"
  • The 64-bit installer is named "Studio One 2 for Windows (x64)"

Click on the correct installer link for your computer's operating system. Then, locate the downloaded .exe file, right-click on it, and select "Run As Administrator." Then, follow the Windows software installer wizard and Studio One 2 will install to your system.

Log into your PreSonus User Account at: www.presonus.com/registration.

At this point you should have already registered your 28-digit Product Key for Studio One. If you left the initial registration confirmation page, do the following:

  1. Click on "Registration Home"
  2. Click on "My Software"
  3. You should see your Studio One software information page. Scroll down and you'll see a section labeled "Downloads."

There is one Mac OS X installer for both 32-bit and 64-bit. It will be the "Studio One 2 For OS X" link. Open the .dmg file and drag-and-drop the Studio One 2 icon onto the Applications folder to install the Studio One 2 software.

Note: Studio One will run as 32-bit by default on the Mac. To change this:

  • Locate the Studio One 2 icon in your Applications folder.
  • Right-click or Command-click and choose "Get Info."
  • Under “General,” uncheck the option to run as 32-bit. The next time Studio One 2 runs, it will run in 64-bit mode.

NOTE: If you're having problems accessing your user account, an alternate location to download the most current Studio One 2 software installers is this page: http://download.presonussoftware.com/studioone/current/.

Activating Studio One

Once installed, Studio One needs to be activated. The following outlines the required steps to activate Studio One.

  1. Run Studio One.
  2. In the Full section, click on "Activate Or Upgrade."
  3. Click "Activate Online."
  4. Enter your username and password. Then, click on the drop-down arrow to the right of "Product Key." Click on the "Refresh" option.
  5. If you entered your username and password correctly (on some Windows PCs you may also need to temporarily disable antivirus software), your Studio One Product Key information should appear shortly. Click on it until it enters into the Product Key field.
  6. Enter a check for "Remember Credentials" if you want.
  7. Do NOT check "I have purchased an upgrade.”
  8. Click "Activate."

The following outlines the required steps to activate Studio One if the computer on which Studio One is installed is not on the Internet. Note that you will still need an Internet-connected computer (not a smartphone or iOS device) to complete offline activation.

You can also watch this video on offline activation.

Offline Computer:

  1. Install Studio One software onto the target (offline) computer. You can download the correct installer for the target computer's operating system and then transport the installer (.exe for Windows, .dmg for Mac) via a USB flash/thumb drive over to their offline computer and install the software.
  2. After the software has been installed onto the hard drive, launch Studio One.
  3. Select "Studio One > Studio One Activation" menu option.
  4. Click "Activate or Upgrade."
  5. Click "Activate Offline."
  6. Copy the activation code shown in the window (or write it down). This code will be a 16-digit number that follows this format: XXXX-XXXX-XXXX-XXXX.

Online Computer:

  1. Log into your PreSonus User Account at: www.presonus.com/registration.
  2. Click "My Software."
  3. Click "Activate (# Left)" link.
  4. Paste or type in the activation code from step 6.
  5. Click the "Download License" link.
  6. Copy the .license file to a USB flash/thumb drive or other portable storage device. (It is not necessary to open this file.)

Offline Computer:

  1. Mount the storage device from step 12 on the offline computer.
  2. Copy the .license file to the desktop.
  3. Launch Studio One.
  4. Select the "Studio One > Studio One Activation" menu option.
  5. Click "Activate or Upgrade."
  6. Click "Activate Offline."
  7. Drag the .license file from desktop into the Offline Activation window. A confirmation message for a successful activation should appear.

Studio One comes with many audio loops and software Instruments that are organized into Sound Sets. The number of Sound Sets available for installation will depend on the version of Studio One you have installed (Artist, Producer, or Professional).

To install the Sound Sets and demo songs:

1. Launch Studio One.

2. From the top-level menu bar, go to the Studio One > Studio One Installation menu.

3. Click on the "Install Content from PreSonus User Account" link.

4. You'll see a checkbox listing of all the packages available to you. Any Sound Sets that are already installed will not be checked and should indicate "Installed on: DD.MM.YYYY HR:MIN:SEC."

After installation, you will find all of the installed content in the Sounds tab of the Studio One browser, which is found within an open Song page, at the lower-right corner of the program window. Demo songs (these are example songs that were created with automation and effects inserted for users to "view" how these affect the playback of the song) can be accessed from the Start page. You will also find Instrument presets listed under the related instrument in the Instruments tab of the browser. Effects will be in the Effects tab.

We have partnered with third-party software manufacturers Native Instruments and Celemony to bring you some very cool instrument and effects plug-ins. The following will guide you through installing and authorizing each package.

Installing Native Instruments Komplete Players (Artist) or Komplete Elements (Producer and Professional).

Create your Native Instruments account.
If you have not created an account with Native Instruments, please do so at: www.native-instruments.com.

  • Click on the login link on the upper right hand corner of the site and choose "Create Account."
  • Enter your credentials and hit Create.
  • Look in your email for your username and password.
  • You will need the username and password for NI Service Center activation.

Installation:

Install your Native Instruments software.

  1. Log into your PreSonus.com account: www.presonus.com/registration.
  2. Click on "My Software" and locate the Studio One information section.
  3. Find the Komplete software key in the Third Party Product Keys section and copy this key (Control + C in Windows or Command + C in Mac OS X).
  4. In the "Downloads" section, click on the link for Komplete (for your computer's operating system).
  5. Run the Native Instruments Komplete software installer. Take note of the destination folders.
  6. Once the installer finishes installing, it will ask if you want to run the NI Service Center program; check that and hit OK. This will scan your computer system and show you any available updates in the Update tab. If you do not have an account, you will be prompted to create one with Native Instruments.
  7. Paste your Product Key (Control + V in Windows or Command + V in Mac OS X) that you copied back in step 3.
  8. Download any available updates. Once the updates are downloaded, run the installers to bring the software up to date. Run each updater separately. Make sure you are running the updater and not the program.
  9. Follow along with the installer and make sure you are taking note of the locations to which the software is installing and how it is installing.
  10. Once the software is installed and updated you can find the Native Instruments software on your desktop (for Standalone mode) or in your Studio One browser under the appropriate section for the plug-in (Instruments or Effects). When using the plug-ins for the first time in Studio One, you will be prompted to install pre-built libraries. Click "Yes" to install them.

Installing Celemony Melodyne Essential (Studio One Professional 2 only).

  1. Log into your PreSonus.com account: www.presonus.com/registration.
  2. Click on "My Software" and locate the Studio One Professional information section.
  3. Under Third Party Product Keys, you will see the Melodyne Essential Product Key listed. Copy this key (Control + C in Windows or Command + C on Mac).
  4. Go to Celemony's Web site: www.celemony.com/cgi-bin/WebObjects/LicenseApp.
  5. Create a user account with Celemony. The site will prompt you to enter the Melodyne Essential Product Key. Paste in (Control + V on Windows or Command + V on Mac) the key that you copied back in Step 3.
  6. After your account with Celemony has been created, you will be shown download links. Choose the correct one for your host computer's operating system.
  7. A customized .zip file will be created for you by Celemony's server computers. You should see progress in the download of that .zip file. (It should appear as something similiar to this: "Melodyne singletrack.#.#.#.[Your Celemony Account Username]."
  8. Unzip and run the Setup file.
  9. Run Melodyne as a standalone application without opening Studio One Professional 2.
  10. This should automatically activate Melodyne Essential.
  11. Your Celemony Melodyne Essential software will now be up-to-date and ready to use as a standalone software program or within Studio One Professional 2.

Updating to the Latest Version of Studio One

From time to time, PreSonus issues software updates for Studio One to fix issues and add features and enhancements. We recommend updating Studio One regularly as new versions come out, as this will improve the performance of the software, as well as adding new features.

Updating Studio One is a simple process. Note that unlike some programs, Studio One is not updated via a “patch”; the new version simply replaces the previous version, resulting in an update. This will not affect your settings, songs, or files in any way.

Downloading an update from within Studio One.

If you have Studio One 2.5 or later, the easiest and best way to update is from within Studio One.

  1. Launch Studio One
  2. In the upper right corner of the Start page, check the News Feed, which announces upgrades, as well as other relevant news for Studio One users. Check to see that a new update is available.
  3. If so, go to the Help menu and select Help>Check for Updates…
  4. A “Check for Updates window will open. Click on Update Now.
  5. Your update will automatically download.

When the update has finished downloading, please follow the instructions in the section “Installing the update” (below).

If you are running an earlier version of Studio One 2 (versions 2.0 to 2.0.5), you may encounter problems with in-program software updating. If so, please visit the Studio One version archive:

www.presonus.com/products/Studio-One/download/version-archive

There, choose the correct version for your computer’s operating system.

PreSonus Studio One 2.dmg = Mac OS X

PreSonus Studio One 2 Installer (x64).exe = Windows 64-bit

PreSonus Studio One 2 Installer.exe =  Windows 32-bit

Downloading an update from your PreSonus user account.

If for some reason you are unable to update from within Studio One, you can download the latest version using your computer’s Web browser (Internet Explorer, Safari, Google Chrome, Mozilla Firefox, etc.).

Follow the steps below to download and install the new version of Studio One from your user account:

  1. Close Studio One; Studio One cannot be running while you perform the update.
  2. Visit www.presonus.com/ and click My PreSonus.
  3. Scroll down and click “login.”
  4. Enter your username and password, then press Submit to log in.
  5. Select the My Software link.

Installing the update.

The installation process will differ depending on whether you are installing Studio One on a Mac or a Windows PC.

Windows

  1. In the Software List, scroll down to the version of Studio One that you wish to update and locate the Downloads section. Right-click on the version of Studio One to be updated and, depending on your Web browser, select “Save link as…” or “Save target as…” In the image below, we’re downloading the 64-bit version of Studio One 2.5 for Windows.
  2. Save the file to your computer’s desktop for easy access.
  3. Locate the file on your desktop, right-click it, and select “Run as administrator.”
  4. The Installer wizard will walk you through the rest of the installation process.
  5. Allow the installation to finish, then open Studio One, and you’ll be up to date.

Mac OS X

  1. In the Software List, scroll down to the version of Studio One that you wish to update and locate the “Downloads” section. Right-click on the version of Studio One to be updated and, depending on your Web browser, select “Save link as…” or “Save target as…”  In the image below, we’re downloading the 64-bit version of Studio One 2.5 for Mac OS X.
  2. Save the .dmg file to your desktop.
  3. Double-click the .dmg file on your desktop to open it. It should appear as below:
  4. Click on the Studio One icon and hold-down your mouse; drag the icon on top of the Applications folder, as shown in the image below. Release your mouse to drop the Studio One application into your Applications folder.
  5. You will now be prompted to replace the current file; select “replace” so that you overwrite the previous version of Studio One. Allow the application to install, and you’ll be up to date.